Securing your account and personal information
At TiffinHunt, protecting our customers from malicious online threats is of utmost importance, and we have a number of security measures in place to protect your information and safeguard our systems.
For more information on strengthening your online security and avoiding compromised credentials, visit www.getcybersafe.gc.ca.
SECURE YOUR ACCOUNT
How can you secure your Account?
- Use a complex password (e.g., not “123456” or “abcd123”)
Secure your account and personal information by using a complex password. Complex passwords include a mix of letters, numbers, and special characters. Don’t use information that’s easy for hackers to find, like your birth year or digits from your phone number.
- Notify our support team if you notice unusual activity
If you’ve noticed unusual activity on your account, we strongly recommend that you change your password immediately. Notify our support team using the chat function in the app or on our website, and we’ll help you secure your account.
CREDIT CARD FRAUD
What is credit card fraud?
Credit card fraud is when a malicious third party uses your credit card or credit card information to make a fraudulent purchase. In the case of credit card fraud, you may see unauthorized charges on your credit card statement, even on websites and e-commerce platforms that you do not have an account with.
How does TiffinHunt store your credit card information?
TiffinHunt do not hold or store and additional payment information on our site or in the app. This payment information is securely processed by our reputable third-party suppliers.
TiffinHunt uses leading North American payment providers, Stripe, to deliver secure and reliable payment solutions that make the customer experience convenient, and dependable.
Why is there an unauthorized Charge to TiffinHunt on Credit Card?
If you notice an unauthorized charge to TiffinHunt on your credit card, you may be a victim of credit card fraud. In this case, a malicious third party may have used your credit card or credit card information to make a fraudulent purchase with TiffinHunt, even if you do not have a TiffinHunt account.
What you do if you Suspect you are a victim of credit card fraud?
If you suspect that you have been a victim of credit card fraud, we strongly recommend you contact your financial institution and/or credit card provider immediately. Your financial institution and/or credit card provider can reach out to us for more information at firstname.lastname@example.org
You can also report credit card fraud to the Canadian Anti-Fraud Centre and/or seek assistance from your local authorities.
TiffinHunt welcomes your comments, concerns and questions regarding this Account Security and the use of your personal information. If you would like a copy of our Account Security emailed to you or if you find any errors in our information about you, please contact us at:
1015 – 470 Sentinel Road
North York, Ontario
or by email at email@example.com